Our FAQs - Scan2Digital Coventry UK

  FAQs

Q1: Why choose ScantoDigital? How do you provide the highest quality at the lowest price?
A1: We only offer high-quality scans (600 dpi for paper photos, 300 dpi minimum for negatives and slides) and offer one low price for each of these. Our service is designed to provide you with only high-quality scans because you want to spend your money on scanning only once. Our pricing is all-inclusive; there are no hidden costs for the DVD, higher resolution, or image restoration. At Scantodigital, we take great pride in our work, as does every single technician of ScantoDigital.

Q2: Is ScantoDigital safe? I am worried about parting with my priceless memories.
A2: Your order is safe with us. That’s backed by our experience safely handling over 150 million images, as well as our unique Safe Handling Guarantee.

We’ve pioneered a number of industry safety practices–all the way from door-to-door tracking for your order, to how we assign, handle, and scan your order.

One last safety point: since we scan your photos by hand, there’s no risk that your photos will get stuck and damaged inside an auto-fed machine. (Those types of machines can jam, just like a copier, fax machine, or printer). So not only does our hand-scanning approach give you better quality, it makes your order safer, too.

Q3: What format of originals do you scan?
A3: We scan the following formats:
• 35mm negatives
• 35mm slides
• paper pictures up to 12×16 inches
• 120 (medium) format film

We also scan children’s artwork, postcards, newspaper stories, etc up to A3 size

Q4: Why not scan my pictures myself?
A4: Let’s say you want to scan 500 pictures, it will cost you:
• 40 monotonous hours of scanning (5 months if you dedicated 2 hrs/weekend)
• about £250 for a high-quality scanner like the Canoscan 9000F Mark2 Flatbed Scanner

• about £1500 for a high-quality negative scanner like the NIKON CoolScan LS 8000ED

Q5: Why scan/digitise my old photos, negatives, and slides?
A5: Memories are priceless! Most people have thousands of pictures in different formats (paper prints, slides, negatives). Scanning them enables you to:
• Preserve them on digital media like USBs, DVDs, and CDs forever
• Get rid of your clutter and easily organise all your pictures
• Sort them, date them, and label them
• Distribute multiple copies to friends and family
• Create photo books for special occasions
• Compile picture biographies of loved ones
• Upload all pictures to online photo-sharing websites

 

Q5: Do I need to book an appointment to have my passport photo or visa photos taken in your studio?

 

A5: We allow walk-in customers, appointment is not necessary. You can visit our studio at 173a Walsgrave Road, Coventry CV2 4HH between 10:00 am - 6:00 pm Monday to Friday and on Saturday, between 11:00 am -4:00 pm

 

Q6: Can you enlarge a small photo print such as 4x4 inch photo to 20x20 inch and get it framed for me in your studio?

 

A6:Yes, we can. We can get your small photo print enlarged and framed for you. You will definitely love the final result. Simply visit for photo scanningand 35mm film scanning service. We are at 173a Walsgrave Road, Coventry CV2 4HH between 10:00 am - 6:00 pm Monday to Friday and on Saturday, between 11:00 am -6:00 pm

 

Q7: I have got loads of VHS tapes, do you offer a home collection service?

A7: Yes we do for bulk orders. Please, just get in touch with us to arrange a collection. You can call us at +442476101687 , +447448404391 or complete our contact form. We will respond to your email within 48 hours.

 

Q8: Do I need to convert my VHS to DVD or USB, which one is better?

A8: It depends on the material you have, that you will use to play your movie. If you have a smart TV, then a USB type is the best option for you. But if you are still old school like my Dad, then, the good option is to have it on a DVD. With that, you will be able to play it on your old DVD player.

Q9: Do you provide bulk document scanning service?

A9: If you are looking to get your old documents or old photo albums scanned into digital pdf or jpeg format, we are the right place for you. You can visit our studio at 173a Walsgrave Road, Coventry CV2 4HH between 10:00 am - 6:00 pm Monday to Friday and on Saturday, between 11:00 am -6:00 pm for document scanning and 35mm slide scanning in Coventry UK,

Q10: Do you offer instant printing service?

A10: Yes we can help you to print your documents from email or memory stick while you wait. Visit our studio at 173a Walsgrave Road, Coventry CV2 4HH between 10:00 am - 6:00 pm Monday to Friday and on Saturday, between 11:00 am -6:00 pm

Q11: I have two old damaged photographs that I need to restore. Do you offer this service?

A11: Yes we offer photo restoration service. Visit our studio at 173a Walsgrave Road, Coventry CV2 4HH between 10:00 am - 6:00 pm Monday to Friday and on Saturday, between 11:00 am -6:00 pm

Q12: What is the difference between ScantoDigital and The Imaging Professionals?

A12: No difference, ScantoDigital is The Imaging Professionals company. Visit our studio at 173a Walsgrave Road, Coventry CV2 4HH between 10:00 am - 6:00 pm Monday to Friday and on Saturday, between 11:00 am -6:00 pm